The challenge
Calls and texts happened outside the CRM, and there was no way to see at a glance which leads had gone cold from lack of follow-up.
What we built
- smrtPhone calling and SMS connected to the existing Podio CRM
- A per-contact activity timeline built with GlobiFlow
- Automatic follow-up tasks for missed calls and unanswered texts
- All without changing the client’s existing Podio structure
The result
Delivered in 3 weeks (38 hours) with a 5.0 rating and a clear view of every lead’s activity.
